Ordering on Product-Bay is just as simple as ordering from any other popular shopping websites around the world. There are 3-Easy-Steps to completing and receiving your order/s:

1. 1. Choose Product/s and add to shopping cart/bag
2. 2. Choose checkout and enter your billing and shipping information in our secure payment platform by Shopify.
3. Complete order and receive your shipping tracking number, estimated delivery date and all other details about your order.

NOTE: Customers can pay without a debit / credit card. See more information >

Our products are from both commercial businesses and individuals. However, 95% of our products are from businesses. Private sellers are required to submit their products through the necessary required procedures set by Product-Bay, for the certified approval for the product to be sold on Product-Bay.

Some individuals have turned over their products to our storage giving us the permission to ship the product. In this case you will see product sold by John tTom shipping fulfilled by Product-Bay.

YES! You are able to choose, upon checking out, whether shipping or store pick up. The only charge that is the total amount for the product. There is NO charge for picking up your order directly from the seller, may it be a business or an individual.

Certainly! With our delivery tracker, you are able to track the progress of your shipment. This is easy to use. All you need is:

1. Login Details
2. Tracking Number (Given at end of order)
3. Private Passcode (Given at end of order)

Simply because we use the best rated, most advance and most modern form of payment security platform available world-wide. Our affiliates are broad based companies that enables the most advanced and intense level of security for online payments. We have full fraud protection program to ensure our customers and surfers are always safe and can be compensated if necessary.

The moment you register with us is the second you start earning benefits. We have ensure that we developed our customer beneficial section to the best of our abilities. Benfits are earned through rewards. Rewards comes in various forms such as:

1. Shopping points
2. Referrals
3. Visitation counts
4. More...

1. Your rewards can be used on Product- Bay for shopping and other redeemable ways proposed by Product Bay.
2. Your rewards can also be used at our selected partners locations, may it be for restaurants, groceries, clothing, hardware, farming, etc... See our selected partners for reaping rewards benefits... >

Using cash to shop is possible, however, it comes with a few more steps. With our partner, Bill Express, we are able to send you a electronic bill, to which you make the payment using similar procedure as paying a utility bill (JPS, DIGICEL, NWC, etc...), at any Bill Express location Island-wide. Payments can take up to 24 hrs to process using our 'BAY-EXPRESS' Service.

Same Day Delivery is available upon conditions. Orders from business sellers in the same parish, MUST order before 1 PM Mon-Fri. Orders for outside the parish MUST order before 11 am to get same day delivery.

NOTE: Some sellers may NOT offer same delivery on products. Ensure to check the order to see if same day delivery is available on the product/s you choose.

Shipping is by far very reliable. Our partners are the best and most convenient shipping companies within Jamaica. Tara Courier and Knutsford Express are our chosen partners to do the job in ensuring customers receive their packages on-time, conveniently and with great quality service.